Terms of service

Last updated: October 07, 2026

Please read these Terms of Service carefully before using this online store (the "Service"), operated by Astra MD.

ACCEPTANCE OF TERMS

By accessing or placing an order through the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

ELIGIBILITY

You must be at least 18 years of age to make a purchase through the Service.

PRODUCTS AND PRICING

We make reasonable efforts to display our products and their prices accurately. All prices are listed in Canadian dollars (CAD) and are subject to change without notice. We reserve the right to limit the quantity of any product we offer and to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity, errors in pricing or product information, or unavailability of stock. If an order is canceled after payment has been taken, you will receive a full refund.

Product descriptions and images are provided for general reference. We make reasonable efforts to ensure accuracy but do not warrant that descriptions, images, or other content are error-free.

Our skincare products are intended for general cosmetic use. They are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for professional medical or dermatological advice.

ORDERS AND PAYMENT

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Payment is processed through our third-party payment processor at the time of order; we do not store your full payment card details.

CONSULTATION DEPOSITS

Deposits sold through this store are subject to the terms set out in our Refund Policy.

INTELLECTUAL PROPERTY

All content on the Service, including text, graphics, logos and images, is the property of Astra MD or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written permission.

PROHIBITED USE

You agree not to use the Service for any unlawful purpose, to attempt to gain unauthorized access to our systems, or to interfere with the proper functioning of the Service.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Astra MD is not liable for any indirect, incidental, or consequential damages arising from your use of the Service or products purchased through it. Nothing in these Terms limits any liability that cannot be limited or excluded under applicable Canadian consumer protection law.

GOVERNING LAW

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict of law principles.

CHANGES TO THESE TERMS

We may update these Terms from time to time. Changes are effective when posted on this page. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

CONTACT US

If you have questions about these Terms, contact us at info@astramdskincare.com